Wuhan Releases New Version Of "Solution To Consumer Disputes In Washing And Dyeing Industry"

Not long ago, Ms. Chen of Wuhan, Hubei, bought nearly 1000 yuan.

Now more and more consumers are having similar headaches.

Wang Chao, Secretary General of the Wuhan dyeing and finishing industry association, revealed that from 2006 to 2010, the total number of complaints from consumers in Wuhan was nearly 4000, with an average of 800 per year, ranking fifth in the service industry complaint rate.

In recent years, the dry cleaning industry is booming with the purchasing power of high-end clothing and high-end fabric products.

At present, there are more than 4000 laundry shops in Wuhan, with an annual revenue of 5 hundred million, and the annual growth rate is 10%.

As the industry standard is not clear, consumer disputes continue.

The Wuhan washing and dyeing Association and the Wuhan Consumer Association jointly issued a new version of the "solution to the consumption dispute in the dyeing and finishing industry", which stipulates that the expensive high-end clothing should be "value preserved and clean", that is, the consumers put forward the price of clothes, and sign a written agreement with the laundry to pay a value of 5% of the value of the cleaning fee, even if it can not provide a small ticket, it can get full compensation.

No amount of clothing that is worth keeping, no matter how much the price is, the amount of compensation can not exceed 2000 yuan.