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Customers Need Your Compliments.

2011/1/15 16:33:00 65

Customer Praise

Everyone in this world is selfish and self righteous, so everyone naturally wants to be others.

Identification

If you want to be recognized by others, you have to agree with others. If you can't admit me, how can I admit you? If you can't accept me, how can I accept you?


So I want to tell you that every time we accept each other is the beginning of a paction, so you have to agree.

Others

No matter what he says, you have to nod your head.

Smile

You give him a yes, is that so? Because your opinion is accepted, you feel that there is always a sense. But when he just got your approval, did you notice that he respected your opinion out of respect, and believed it? So that you can build a good pulse and produce good resonance and communication.


Some people will ask, "what do I say?" then, how do we sell it? It doesn't matter. First, give him a yes, and then come, but many people say, Mr. Liu, I also praise the customers, but he still refuses me! Everyone, refusing is the beginning of the paction! Refusal is only customary reflex action of the customer, unless he listens to the introduction to buy it. Unfortunately, such a situation is relatively small. Generally speaking, only refuse can we understand the real idea of the customer, and refuse to deal with is the best time to import the paction.

The technology of refuse to deal with should start with analyzing the personality of Chinese.


The advantages and disadvantages of Chinese personality are the opportunities for dealing.

You see, the Chinese have a good memory, so the promise to their customers must be fulfilled. Otherwise, you may not have the chance to make a deal in your whole life.


Chinese love beauty, so sales people give people the first impression is very important.

Chinese people pay great attention to their feelings. Therefore, sales should pay attention to communication between people.


Chinese people like to play the role of friendship, so you have to make friends with your customers. Alas, ah, Xiao Wang, is your classmate, he is my neighbor, so that the relationship can immediately draw near.


Chinese people used to look at their faces and expressions on their faces, so you should pay attention to your words.


Chinese people like to return gifts, so we must know how to respect each other.


Chinese people love to be praised, so you have to meet people to reduce their prices.


Chinese people love face, so you have to give your customers face.


Chinese people are not easy to believe in others, but they believe in people who have already believed. So the most important thing in sales is to win customers' trust.


Chinese people are too smart, so they can not be led by customers' thinking. Who will lead each part of the sale determines whether or not they will be able to conclude the paction or you will be rejected by customers.


The Chinese do not love "right away". They are afraid to be the first. They do not know what they want. They say half of what they like. So, at the right time, you have to know how to make decisions for your customers.

Chinese people like to belatedly, and you have to agree with him.


Chinese people don't praise others, so you should learn to praise.

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