Dispute Over Compensation For Leather Washing In Dry Cleaners

Recently, the Zhifu industrial and commercial sub Bureau received consumption Ms. Wang complained that she had dry cleaned a leather coat at a dry cleaner's shop, and the dry cleaning cost was 200 yuan. The businessmen promised that they could wash their leather clothes clean, and when they found them, they found their leather clothes washed and discolourated. Then they found the merchant theory and asked the merchants to compensate themselves for 600 yuan. Although the businessman admitted that the fault was in her own, he was only willing to pay 200 yuan, and the two sides could not negotiate. The consumers had no choice but to complain to the Zhifu industrial and commercial bureau.

After receiving the complaint, the industrial and commercial personnel immediately launched an investigation, and finally confirmed that the situation was true. Washing and dyeing The handling method of trade disputes "clearly stipulates that the quality of washing after compulsory washing is still of value. operator Compensation should be made for 1-6 times the amount of laundry and 10-20 times the cost of washing according to the cost of washing. The leather that has been washed and discolored is still worth wearing after being repaired, and the businessman should compensate the consumers by 1-6 times the washing charge. Finally, after consultations, merchants agreed to refund the laundry fee of 200 yuan and give consumers 300 yuan compensation, and 500 yuan to the consumer on the spot.