199 Yuan Shoes Wear More Than 10 Days Rubber Bottom Damaged Businesses Agreed To Replace Soles

< p > recently, Ms. Jiang, a member of the public, reported to the newspaper that the leather shoes she bought at a shopping mall had been damaged for more than 10 days, but the shoes of her heels were damaged, but the merchants said they could not replace them.

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< p > > this reporter, a reporter from China business network, confirmed that she had bought a pair of Teenmix shoes priced at 199 yuan in a shopping mall near Shenbei in April 19th this year.

Before May 1, Ms. Jiang accidentally discovered that the bottom of a leather shoe heel was damaged and dregs.

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< p > Ms. Jiang feels that these shoes are damaged only more than 10 days after they are bought. It is a bit unjustifiable, so they find the sellers want to return these shoes or change them.

But the process of return is not smooth. MS Jiang has been told that her shoes do not meet the requirements for return and can only be repaired free of charge.

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< p > reporters accompanied Ms. Jiang to the shopping mall where shoes were bought. The staff of the brand sales area showed the details of the after-sale service in the store, which indicated that only the broken bottom, the section and the broken gang were involved in the refund of the quality problems. There were also provisions on the refund of goods on the three package cards provided to Ms. Jiang, while Ms. Jiang's condition was not in line with the conditions of return, and could only be provided free of charge.

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"P > finally, after consultation, merchants promised to change the sole of Ms. Jiang's shoes and ensure the quality of the soles.

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< p > < strong > - related news < /strong > /p >

< p > < strong > footwear "three packages" has no unified standard < /strong > < /p >.

< p > because there is no uniform stipulation, there are differences in the "three packages" of shoes. When consumers buy shoes to encounter consumer disputes, they often face different ways of dealing with them. Therefore, footwear complaints have become a hot topic for consumers.

Provincial Industry and Commerce Bureau released data show that clothing and footwear consumer complaints in 2013 is one of the ten hotspots of consumer rights protection in Liaoning.

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< p > the 12315 complaints and reporting center of the Provincial Bureau of industry and Commerce has analyzed that there is no uniform standard for footwear "three packages".

There are differences between the "three package" standards implemented by production enterprises or sales merchants. Footwear consumption is large, styles and varieties are constantly being pushed forward, and some production enterprises are lowering quality standards for greater benefits.

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