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The Office Etiquette You Need To Know (Three)

2015/1/10 19:38:00 14

Office EtiquetteAnswer The PhoneAnd How To Speak.

  

  

Office

Environmental etiquette

Do not smoke in public office areas, chat and shout loudly; save water and electricity; prohibit scribble, scribble and paste on office furniture and public facilities; keep toilets clean; park vehicles in designated areas.

When drinking water, if you do not receive guests, you should use personal cups to reduce the waste of disposable cups.

No foreign personnel can be brought into the office area, and talks and receptions should be arranged in the negotiation area.

Finally, people leaving the office area should turn off lights, doors and windows, and indoor main sluice.

Personal office area should keep desk clean, non office supplies are not exposed, and tabletop is kept neatly.

When you leave your office seat, you should push the seat back to your desk.

Before leaving the office, users should close the power of the machines they use, place the items on the table, lock valuables and important documents.

  

Office answering

Telephone Etiquette

Telephone as a convenient communication tool is very important in daily life. In offices, we often have to answer the phone for work needs. Therefore, maintaining the image of the phone is very important and represents the image of our entire enterprise.

If you hear the phone ring, if your mouth is eating, you should stop. If you are playing with your co-workers, you should wait for your mood to be steady. Then answer the phone. Don't call while eating. You should stop all unnecessary actions. You must answer the phone within three rings.

When you receive the phone, you should first greet. If you answer the phone late, you should apologize to the guest.

Then, I would like to tell you which company, which department, which is reported on the outside line, and when I talk with the phone, I should cooperate with my body movements such as smiling and nodding; the voice should not be too loud; the tone should not be too high; the distance from the mouth of the microphone should not be too close; listen attentively, and say "yes", "yes", "yes" and "good" phrases from time to time.

If you need to pfer the phone, you should ask the guest to wait and pfer as soon as possible. If you are on the phone, you should ask the guest if you need to leave a message or message.

Leave the message accurately recorded and confirm the message again.

When you hang up the phone, ask the guest what else you want to order, show your respect for the guests, thank you for not having anything to say, thank you for calling, say goodbye, wait for the guest to hang up the phone and hang up the phone.

  

Office

Language etiquette

You can't speak with your colleagues in the office, but can you speak? The saying goes, "one word can make people jump, one saying makes people laugh", but the same goal, but the different expressions, the consequences are quite different.

What matters should I pay attention to in the office?

First of all, do not follow others behind your back and learn to voice your own voice.

The boss appreciates those employees who have their own heads and minds.

If you often just say what others say, then you can easily be ignored in the office, you will not be very high in the office.

You have your own mind. No matter what your position in the company is, you should voice your own voice and be bold enough to express your thoughts.

Don't flaunt yourself in public office, don't be a proud peacock.

If your professional skills are excellent, if you are the red man in the office, if the boss boss appreciates you very much, can they become your flaunting capital?

Pride makes people lag, modesty makes progress.

If you have more abilities, you should be cautious in your career. If you have a more capable employee, you will become a laughing stock.

The last thing to remember is not to regard the office as a place to tell your worries. There are always some people around them. They are especially fond of chatting and have a special temperament. They like to pour bitter water with others.

Although such conversation can quickly draw the distance between people and make you very friendly and friendly, psychologists have found that only 1% of them can keep secrets.

Therefore, when your life is personal crisis, such as lovelorn, marriage and so on, it is best not to talk to anyone in the office. When your job is in crisis, if your work is not smooth, you have no idea about your boss or colleagues. You should not show your mind in the office.


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