Inventory Of The Latest Six Highlights Of The New Consumer Law

< p > this year's 3. 15 international a href= "//www.sjfzxm.com/news/index_c.asp" > consumer rights day < /a > is a special day.

After 20 years of promulgation, the law of the People's Republic of China on the protection of consumers' rights and interests, which was first overhauled, came into effect in March 15th this year.

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< p > < strong > highlight 1: < /strong > < /p >

< p > < strong > < a > href= > //www.sjfzxm.com/news/index_c.asp > > consumer > /a > enjoy the seven day regret right /strong > /p >

< p > the new consumer law stipulates that operators sell products in the form of Internet, television, telephone and mail order. In addition to special circumstances, consumers have the right to return the goods within seven days from the date of receipt of the goods, without giving reasons.

But consumers need to pay for the "go back" and bear the cost of return freight.

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< p > < strong > highlights two: < /strong > < /p >

< p > < strong > prohibit the disclosure of consumer information < /strong > /p >

< p > the new consumer law clearly stipulates that operators and their staff must strictly keep confidential personal information collected by consumers, and shall not divulge, sell or illegally provide them to others.

The operator shall not send commercial information to the operator without the consent or request of the consumer or the consumer expressly refusing.

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< p > < strong > highlights three: < /strong > < /p >

< p > < strong > the burden of proof is reversed. < /strong > < /p >

< p > rights protection is difficult. The problem that consumers reflect more is the difficulty of proof.

The new consumer law stipulates that for the durable goods or decoration services, if consumers find defects or disputes within six months from the date of receiving the goods or services, the operator shall bear the burden of proof for the defects.

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< p > < strong > highlights four: < /strong > < /p >

< p > < strong > mental damage compensation into law < /strong > < /p >

< p > the new consumer law stipulates that the punitive damages of the fraudulent consumers should be raised from "one back and one loss" to "one back and three loss".

If there are any defects in goods and services, the consumers in Beijing will receive a maximum compensation of 2 million 100 thousand, and Shanghai will reach 2 million 400 thousand.

For the first time, the mental damage compensation was added in the new elimination law.

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< p > < strong > bright spot five: < /strong > /p >

< p > < strong > selling counterfeit products to < a href= "//www.sjfzxm.com/news/index_c.asp > > credit file < /a > /strong > /p >

< p > the new consumer law clearly stipulates that the "black shop" will make a public announcement on the black list. This will not only affect the reputation of these stores in the market, but also set restrictions on some procedures in the future, just like the personal credit records.

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< p > < strong > highlights six: < /strong > < /p >

< p > < strong > illegal advertising spokesperson is jointly and severally liable < /strong > < /p >

< p > the new consumer law stipulates that a social organization or other organization or individual recommends goods or services to consumers in false advertisements or other false publicity related to consumers' health products or services, causing damage to consumers, and shall be jointly and severally liable for the operators who provide the goods or services.

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