How Can VIP Serve?

In busy selling season, shoes friends need to attach great importance to the service of VIP customers. So how can VIP serve?

VIP basic Receptionist

Pre sale

Hello, welcome! What can I do for you?

In sale

Hello, do you have our VIP card?

After sale

The existing score on your card is * * * *, * * * points can start rebate deductions, points must be exchanged before * * *, do not expire! Thank you for coming, please go slowly!

VIP reminders

Card reminder

Hello! On the same day, * * * * * * * * can be run by small ticket.

Member welfare reminder

Hello! Our VIP card enjoys a positive price.

12% off, more than 30 percent off of the goods are folded up to 12% off, the amount used to run the card directly record the integral.

Membership cards are universal and valid for a lifetime.

Integral query reminder

Hello, your current.

It is * * *, the amount of convertible * * * will be expired on * * * *, please use it before that. Thank you!

VIP recommendation

Scene 1: old customers enter the store (familiar)

Daily reception

* * (madam / sir) (morning / afternoon) good! Today's new activities, oh, these are some suitable for you. Try it on! I'll help you find out your current score.

Holiday reception

* * (madam / sir) * * happy festival! Today's shop promotion. This is your look. Remember, yes, you wear it all the time.

Right? You can experience it first, and I'll check the score for you.

Scene two: customers enter the store (unfamiliar)

No discount member reception

Do you have our VIP card? The new VIP card can be 12% off Oh! This is very suitable for you. Try it on first. I'll check the card's integral for you, and if you get enough points, you can still deduct it.

Non discount non member customer reception

Do you have our VIP card? Oh, yes, as long as we hold our new VIP card, it can also be 12% off Oh! The consumption can be processed on the same day, and the total points of consumption are directly credited to the card. The * * * points will start to cash back again! I will introduce you to several try it on.

Reception for festivals or events

* * * happy holidays! Today's shop activities (activities), which style do you like? Let me introduce some of them.

Do you have our VIP card? The VIP card can be folded and then hit 12% off (only 30 percent off of the shop promotions). Oh, you can try it on.

Customer reception for festivals or events

* * * happy holidays! Today's shop activities (activities), which style do you like? Let me introduce some of them.

Do you have our VIP card? Oh, yes, as long as we hold more than 30 percent off of our VIP card, we can turn it on to 12% off! Oh, the consumption can be processed on that day, and the total points of consumption are directly credited to the card. The * * * points will start to cash back again! I will introduce you to several try it on.

Scene three: after members try it on,

A, en, the overall feeling is good! Oh, the card is collected. The existing integral on your card is * * * you can make a cash back deduction. The price is * * *, you can deduct and use the VIP card 12% off (or the existing discount on the shop).

B, um, it feels good after wearing. Oh, the card is ready. The existing score on your card is * * * this one is full of * * * points, the next time you can cash back, now you have our VIP card and you can play 12% off more (only shop promotion over 30 percent off).

C, um, it feels good after wearing! Oh, the card is ready. The existing score on your card is * * *, it is almost a * * * * *, it can be pressed 2% rebate * * * yuan, this pair can be carried properly, or now the integral can also deduct WOW, the price is * * *, you can deduct and use the VIP card 12% off (or the existing discount of the shop).

Scenario four: when customers have no intention to do cards.

A, madam, your consumption today has reached the requirement of free card. You can run our VIP card! Our VIP can enjoy a positive price of 12% off, and sales of goods above 30 percent off can enjoy a discount of 12% off, and a certain amount can also be deducted.

B, madam, may I leave your contact information? We can inform you at the first time when we have new products and new activities.

Scenario five: when customer consumption points reach standards

A, madam, your score has been multitoned. Remember to change it before the * *, and then you can get 100 yuan to the * * *. You are still a little bit behind, and I am calling to inform you of new activities.

B, madam, your score has been rebate. The rebate can directly offset your consumption. You see, this is also very suitable for you.